Shipping times vary depending on the destination and the shipping method selected. Typically, orders are processed and shipped within 1-2 business days. After dispatch, delivery usually takes between 3-7 business days for domestic orders and 7-14 business days for international orders. Please note that these are estimated times and actual delivery may vary.
Yes, we offer expedited shipping options at checkout. The available options and costs will be displayed during the checkout process.
If you are not completely satisfied with your purchase, you can return the item within 30 days of receipt for a full refund or exchange. To initiate a return, please follow these steps:
Contact Us: Reach out to our customer service team to request a return authorization. Provide your order number and the reason for the return.
Prepare the Package: Ensure the item is in its original condition and packaging. Include any accessories, manuals, and other items that came with it.
Ship the Item: Use a trackable shipping method to send the item back to us. You are responsible for the return shipping costs unless the item is defective or we made an error.
Receive Your Refund/Exchange: Once we receive and inspect the returned item, we will process your refund or exchange. Refunds will be issued to the original payment method within 5-7 business days.
Please note that some items, such as final sale or personalized products, may not be eligible for return. For more detailed information, please refer to our Return Policy page.
If you need to change your shipping address, please contact our customer service team as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.
If your order hasn't arrived within the estimated delivery time, please contact our customer service team with your order number, and we will assist you in locating your package.
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